Return & Refund Policy

Last Updated: August 2026

At FabricandSupply.com, we want customers to understand our return policy before placing an order. Because most of our fabrics are cut specifically for each customer, many fabric purchases are not returnable. We strongly encourage ordering a sample before purchasing fabric by the yard.

Fabric Samples

Sample swatches are available for most fabrics sold by the yard. Colors and textures may appear differently on computer and mobile screens, so ordering a sample is the best way to confirm that a fabric is suitable for your project.

Samples are not available for fabric remnants.

Return Eligibility

Returns are generally accepted only for merchandise that arrives damaged, defective, flawed, or incorrect.

You must contact us within 30 days of receiving your order to request a return. Returns will not be accepted after 30 days.

Any merchandise authorized for return must be unused and in its original condition and packaging. Proof of purchase may be required.

Please contact us before returning merchandise. Unauthorized returns may not be accepted.

Non-Returnable Items

The following items are not eligible for return or refund:

• Fabric cut by the yard
• Fabric remnants
• Sale or clearance items
• Items sold "As-Is"
• Sample swatches
• Original shipping charges

Large Cut-Yardage Orders

Although cut fabric is normally non-returnable, we may, at our discretion, authorize the return of certain cut-yardage orders of more than 25 yards.

These returns must be approved in advance. If approved, the customer will receive store credit for the eligible fabric purchase amount. Original shipping charges and other shipping costs incurred in fulfilling the order are non-refundable.

Damaged, Defective, or Incorrect Orders

If you receive merchandise that is damaged, defective, flawed, or different from what you ordered, please contact us within 30 days of receiving the order.

We will review the issue and, when appropriate, arrange a replacement, refund, or authorized return.

If the return is due to an error by FabricandSupply.com or merchandise that arrived damaged or defective, we will cover the reasonable cost of return shipping.

Refunds

Once an authorized return has been received and inspected, we will notify you by email whether the refund has been approved.

Approved refunds will be issued to the original method of payment, generally within 2–4 business days after approval.

When applicable, approved discretionary returns may be subject to a 20% restocking fee. A restocking fee will not be charged when a return is required because we shipped an incorrect item or the merchandise arrived damaged or defective.

Original shipping charges are non-refundable unless the return resulted from an error on our part.

After we issue a refund, your bank or credit card company may require additional processing time before the credit appears on your account.

Return Shipping

Before mailing a return, please contact us to obtain authorization and return instructions.

Authorized returns should be sent to:

FabricandSupply
7967 N Clinton St
Fort Wayne, IN 46825
United States

For discretionary authorized returns, the customer is responsible for return shipping costs. We recommend using a trackable shipping service and purchasing shipping insurance because we cannot issue a refund for merchandise that we do not receive.

If the return is due to merchandise arriving damaged or defective, or because we shipped an incorrect item, FabricandSupply.com will cover the reasonable return shipping cost.

Questions About Returns

If you have questions about a return or are unsure whether an item is returnable, please contact us before placing your order.

Email: contact@fabricandsupply.com

Thank you for shopping with FabricandSupply.com.